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Privacy Policy

What Warren Garage Door Co collects when you call us, send our contact form or browse this website, and how we use it.

Who we are

Warren Garage Door Co is a local garage door repair business serving Warren, MI and the nearby communities. We work at our customers' homes and properties. This policy explains how we handle the information you share with us through this website, our contact form and our phone line. When it says "we", "us" or "our", it means Warren Garage Door Co.

What we collect when you call

When you call us, we receive your phone number and call details such as the time and length of the call. We also keep the details you choose to share about the job, such as your name, the address of the job and a description of what your garage door is doing. Calls may be recorded.

Our contact form

When you send the form on our Contact page, we receive what you enter: your name, phone number, the address of the job, the service you need and your message. We use it only to get back to you about the job, the same way we use details you share on a call. It may be stored by the service provider that runs our phone line and lead system.

What we collect when you browse

Like most websites, ours keeps standard server logs, such as your browser type, the pages you visit and the time of your visit. We may also use cookies or similar technologies so the site works properly and so we can see, in general terms, how visitors use it.

How we use it

We use your information to respond to your call or message, to provide the service you ask for and follow up on it, to improve the quality of our calls, and to measure where our calls and messages come from.

Who we share it with

Call, form and job details may be shared with the service providers who help us run our phone line, lead system and day to day operations, and only as needed for those purposes. We do not sell your personal information.

How long we keep it

We keep information only as long as we need it to serve you, follow up on the work and keep normal business records, and then we delete it or stop using it.

Your choices

You can block or delete cookies in your browser settings, though some parts of the site may then work less smoothly. If you want to ask about the information we hold about you, call us or send a note through our contact form and we will help.

Children's privacy

This website is meant for adults arranging work on their homes, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The version on this page is the one that applies, so please check back now and then.

How to reach us

If you have a question about this policy or your information, call us using the button below, or send us the form on our Contact page.